Your Trade Account, Explained
Your account puts your agreed pricing, your order history and the faster ways to order all in one place. Here is what is in it, and how to get the most out of it.
Getting Set Up
Three steps from first enquiry to ordering on your own terms.
Apply For An Account
Tell us about your business on the application form. It takes a couple of minutes and we come back to you on the same working day.
We Set Your Account Up
We attach your agreed pricing, and any credit terms, to your login. You get an email as soon as it is live.
Order Your Way
Sign in and order at your prices, from your own desk, whenever it suits you. No waiting on the sales desk to open.
What's In Your Account
All of it is there the moment you sign in.
Quick Order By Part Number
Search by product name, SKU or barcode and build a basket straight from your parts list, instead of hunting through the catalogue line by line.
Upload A Parts List
Send a CSV, a PDF, a barcode scan or an email and we will turn it into a cart for you, ready to check.
Shopping Lists
Save the parts you buy regularly as a list, turn it into an order in seconds, and share it with the rest of your team so everyone works from the same part numbers.
Your Pricing, Applied Automatically
Your agreed prices and any offers show on every product once you are signed in. Nothing to request, nothing to wait for.
Checkout On Your Terms
Credit account holders select Pay on Account at checkout. Card payment works exactly as it does on the main site. Either way you check out to a saved address and see the delivery cost before you commit.
Order History And Reports
Every order you have placed with us, a view of your most purchased products, and one-click reordering when the same job comes round again.
Want 30 Days To Pay?
Apply for a 30-day end-of-month credit account and order now, pay later, on a credit limit set for your business. Account holders also get our exclusive promotions.
Common Questions
Can I check stock levels in real time?
Yes. Product pages and the quick order tools show live stock, so you know what is available before you commit to an order. If something is out of stock, call the trade desk on 01732 887334 and we will give you a lead time.
Are the prices different from the main website?
Yes. Once you are signed in you will see your account's pricing, along with any offers or terms agreed for your business, none of which show on the public site.
Do I need a credit account to order?
No. Card payment works exactly as it does on the main site. If you do hold a 30-day end-of-month credit account, select Pay on Account at checkout and the order goes onto your statement.
What if I forget my login details?
Use the "Forgotten your password?" link on the sign-in page and we will email you a link to set a new one. If it does not arrive, check your junk folder, then give us a call.
Ready When You Are
Sign in to pick up where you left off, or send us your business details and we will get your account set up.
Rather talk it through? 01732 887334· sales@protool-ltd.co.uk
